Mark Smith - Vice-President

Founding member. Mark Smith personifies the term "front man". Noted or his personality as well as his know how, Mark exhibits a professionalism that is unsurpassed. He possesses the drive to ensure the customers are taken care of and that everything runs smoothly from start to finish.

He adheres to the belief that anything is possible if you put your mind to it... and especially if everyone works as a team. This thinking has helped build the kind of customer service Performance Process has made an industry standard.

For over twenty years, Mark has been devoted to technical sales and marketing of not just our products and services, but those of major chemical manufacturers. And he's been successful at it for one very important reason-Mark doesn't sell. He educates and communicates. More importantly, he listens so that he may counsel well and accomplish your goals.

Mark is constantly on the go. He utilizes his time so that he is in constant contact with customers, while communicating their needs to production. This dedication is necessary to guarantee everything is running smoothly. He pushes himself to always be there when our customers need him. He is always ready to remedy a situation himself, assisted by the right people in an expeditious manner-no problem. That's the kind of attention Mark understands is vital today, and he comes by it naturally.