In a time when "service" has become a catch word, our customers know it's not a term we throw around loosely
They know we dedicate ourselves to becoming their production partner - a virtual extension of their infrastructure. The client is important to us. Performance Process wants you to know that your needs will be taken care of promptly, efficiently and with the courtesy you deserve.
We have gone to great lengths to make our own operation state-of-the-art and completely computerized - order taking, scheduling, formulation, production, cost accounting, inventory control and reporting.
Our number one priority is to provide the same consistent, reliable product every time, make to specification and delivered on time. Satisfaction will not be compromised.
Our field technicians are knowledgeable, responsible and reliable people. They are people you can trust to be there if problems arise. This collection of experience serves as the cornerstone of our customer relationships. Field technicians are made available to customers at any time to consult on the efficiency of processes, chemical usage and equipment. By making bi-weekly routine follow-up visits, a formulation's effectiveness can be evaluated. Practical production techniques can be studied without compromising proprietary trust.
More and more manufacturers are looking to their suppliers to become more involved - to share the responsibility of production. We welcome that partnership. You, the customer, can depend on Performance Process Inc. as a technological and strategic resource. It's that simple.
"We build what we say we're going to build, and we get it there on time."